Privacy Policy

At KoalFlic.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

Personal Information

When you register an account or use our services, we may collect:

• Name, email address, and contact details
• Date of birth (to verify age eligibility)
• Payment and transaction information
• Identification documents for verification purposes

Usage Data

We automatically collect information about how you interact with our website:

• IP address and device information
• Browser type and version
• Pages visited and time spent on site
• Other diagnostic data

2. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our services
• To verify your identity and age
• To process transactions and send winnings
• To notify you about changes to our services
• To provide customer support
• To monitor usage and improve our website
• To detect, prevent, and address technical issues
• To comply with legal obligations

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• SSL encryption for all data transmissions
• Secure storage with access controls
• Regular security assessments
• Staff training on data protection

While we strive to protect your data, no method of transmission over the internet is 100% secure.

4. Data Retention

We retain your personal information only for as long as necessary:

• To fulfill the purposes outlined in this policy
• To comply with legal obligations (e.g., tax laws, anti-money laundering regulations)
• To resolve disputes and enforce our agreements

5. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing
• Objection: Object to certain processing activities
• Portability: Request transfer of your data to another service

To exercise these rights, please contact us using the information below.

6. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.